Contact Us Log In

Privacy Policy

1. Introduction

MirrorPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services for utility bill payments, mobile recharges, and other financial transactions.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Billing and payment information
  • Account credentials
  • Transaction history
  • Communication preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect:

  • Device information and identifiers
  • Usage data and browsing history
  • Location information
  • Log data and analytics

3. How We Use Your Information

We use the collected information to:

  • Process your transactions and payments
  • Provide customer support and communicate with you
  • Improve and personalize our services
  • Comply with legal obligations
  • Detect and prevent fraud

4. Information Sharing

We may share your information with:

  • Service providers and business partners
  • Payment processors and financial institutions
  • Legal authorities when required by law
  • Third parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

User Data Collection

  • Types of Data Collected:

    We transparently collect the following user data:

    • Personal Identifiable Information (Name, Email, Phone Number)
    • Financial Information (Billing details, Transaction history)
    • Technical Information (Device details, IP address, Location)
    • Communication Preferences

Data Protection and Storage

  • Data Protection Measures:
    • Encryption of sensitive personal and financial information
    • Secure server infrastructure with multi-layer security protocols
    • Regular security audits and vulnerability assessments
    • Access controls and authentication mechanisms
  • Data Storage Practices:
    • Data stored on secure, protected servers
    • Retention of data only for necessary business and legal purposes
    • Compliance with data protection regulations

Third-Party Data Sharing

  • Third-Party Sharing Conditions:
    • Sharing occurs only with explicit user consent or for essential service delivery
    • Third parties include:
      • Payment processors
      • Service providers
      • Legal authorities (when legally required)
    • All third-party partners are vetted for data protection standards
    • Minimal data shared to ensure service functionality

Cookies Policy

  • Cookie Usage:
    • Types of Cookies Used:
      • Essential Cookies: Necessary for website functionality
      • Performance Cookies: Analyze website usage and improve user experience
      • Functional Cookies: Remember user preferences
    • Users can manage cookie preferences through browser settings
    • Cookies used to:
      • Authenticate users
      • Remember login status
      • Understand website traffic and usage patterns
    • Option to opt-out of non-essential cookies

7. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: [email protected]
Phone: 9223813143
Address: OFFICE NO 1, D WING, NEELKANTH BLDG, RAMBAUG, Kalyan, 421301

totop